• Ensures smooth operations of the outlet and deliver excellent customer service at all times
• Handle feedback from members professionally and follow-up with the Outlet Manager on members’ feedback and suggestions
• Assists in monthly inventory checks on operating equipment and supplies
• Maintains the cleanliness of the restaurant
• Ensure compliance to food safety and hygiene standards
• Other ad-hoc operational duties and responsibilities as and when assigned

• Diploma / Certificate in Hospitality or Tourism Management with at least 3 years’ relevant work experience in a supervisory role. Candidates with lesser experience will be considered as Service Assistant role
• Team player with excellent communication and organization skills
• Able to communicate effectively with all levels of staff
• Willing to work weekends and public holidays
• Immediate availability

• At least 1 year of experience preferred, but training is available for motivated candidates with no experience.
• Able to communicate in simple English
• Able to do shift work, weekends and public holidays

• Provide food & beverage service in the outlets and banquets
• Attend to members' requests, taking orders and serving of food and drinks
• Maintain cleanliness of the outlets at all times
• Ad-hoc tasks as assigned by the Management

• Basic Food and Hygiene Certificate will be an advantage
• Good communication and interpersonal skills
• Ability to work well under pressure in a fast paced environment handling multiple tasks
• Excellent interpersonal and communication skills
• Team player and service oriented
• Able to work weekends and public holidays

• At least 2 years of work experience in Asian and Western cuisines, as well as food preparation.
• Able to communicate clearly and concisely in simple English
• Initiate food requisitions for sufficient but not excessive supply
• Possess basic knowledge of menu costing
• Establish and maintain effective working relationships with those encountered during work
• Able to work shifts, weekends and public holidays

Catering Sales Executive

Responsibilities

· Manage enquiries and bookings for function rooms from members, guests and corporate clients.

· Liaise with clients to understand their event requirements and prepare event proposals and quotations.

· Coordinate with the Banquet Operations team and other departments to ensure events are executed smoothly and according to clients' requirements.

· Build and maintain strong relationships with members, guests and corporate clients to encourage repeat business.

· Maintain accurate and up-to-date event bookings, client records and reservation schedules.

· Prepare sales reports and maintain proper documentation of events and sales activities.

· Conduct site inspections and assist clients throughout the event planning process.

· Provide on-site support during events, where required, to ensure a high level of customer satisfaction.

· Perform other duties and special projects as assigned by the Catering Sales Manager.

Requirements

· Diploma in Hospitality, Business Administration, Marketing or a related discipline.

· Minimum 2 years of relevant experience in catering sales, events, banquets, hospitality or the club industry.

· Excellent interpersonal, customer service and communication skills, with strong written and verbal proficiency.

· Proficient in Microsoft Office applications, including Word, Excel and PowerPoint.

· Strong organisational and time management skills, with the ability to manage multiple events and deadlines.

· Self-motivated, detail-oriented and able to work independently as well as collaboratively within a team.

· Experience using event management or reservation systems will be an advantage.

· Willingness to work weekends, public holidays and evenings when required to support Club events.

Sales & Marketing Executive

Responsibilities

· Support and execute sales and marketing initiatives to drive membership growth, revenue generation and Member engagement.

· Generate sales opportunities by promoting the Club's memberships, facilities, events and services to prospective Members, corporate clients and guests.

· Manage membership enquiries and support membership acquisition and retention initiatives, including assisting with Club tours when required.

· Create and coordinate marketing content for social media, newsletters, website updates and promotional materials.

· Assist in planning and executing marketing campaigns, Club events, partnerships and promotional activities.

· Build and maintain positive relationships with Members, prospective Members, corporate clients and business partners.

· Liaise with internal departments, external vendors and stakeholders to ensure the successful execution of sales and marketing initiatives.

· Monitor sales and marketing activities, maintain records and databases and prepare reports as required.

· Provide administrative support to the Membership Department and undertake other duties as assigned by Management.

Requirements

· Diploma or Degree in Marketing, Business Administration, Communications, Hospitality Management or a related discipline.

· Minimum 2 years of relevant experience in sales, marketing, hospitality, membership services or event management.

· Excellent communication, interpersonal and customer service skills.

· Strong written communication and organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.

· Self-motivated, proactive and results-oriented, with the ability to work both independently and collaboratively.

· Experience in the hospitality, leisure, lifestyle or club industry will be an advantage.

We regret that only shortlisted candidates will be notified

Activities & Events Executive

Candidate will coordinate and assist in planning of events from start to finish according to requirements, target audience and objectives of the British Club. Our events are at the heart of the Club, bringing new and existing members together as well as extending our outreach to the wider community in Singapore. This role is an exciting opportunity for someone with drive, a creative personality as well as possessing high levels of organisation and adaptability.

Requirements:

• Minimum Diploma or equivalent with at least 3 years’ experience in a similar capacity preferably from the events industry

• Experience in researching, developing and coordinating an events schedule and program

• Team player with high initiative

• Excellent attention to detail and results oriented

• Fluent spoken English with good interpersonal and organizing skills

• Must be able to work on weekends and public holidays

• Carry out preventive and corrective maintenance of the Club's buildings, facilities, plant and equipment.
• Respond promptly to maintenance requests and resolve issues efficiently to minimise operational disruptions.
• Perform troubleshooting, repair and installation works involving electrical, plumbing, air-conditioning, carpentry, painting and general building maintenance.
• Conduct routine inspections to ensure all facilities are safe, operational and maintained to a high standard.
• Diagnose faults and coordinate with external contractors for specialised repairs and servicing.
• Monitor contractors to ensure works are carried out safely and in accordance with the Club's standards.
• Maintain accurate maintenance records, work reports and asset information.
• Support the setup, dismantling and maintenance requirements for Club events and functions.
• Comply with Workplace Safety & Health (WSH) regulations and always maintain good housekeeping practices.
• Participate in emergency response and perform after-hours maintenance when required.

• NITEC, Higher NITEC or equivalent qualification in Electrical, Mechanical, Building Services, Facilities Management or a related discipline.
• Minimum 1–2 years of relevant experience in building, hotel, clubhouse or facilities maintenance is preferred.
• Hands-on knowledge of electrical, plumbing, air-conditioning (ACMV), mechanical systems and general building maintenance.
• Ability to troubleshoot and resolve maintenance issues independently with good practical problem-solving skills.
• Responsible, reliable and service-oriented with good communication and interpersonal skills.
• Able to work independently as well as collaboratively in a team environment.
• Willing to work rotating shifts, weekends and public holidays.

• Flexible benefits up to $1000.00
• 13-month AWS and performance bonus
• Healthcare coverage
• Comprehensive leave schemes
• Transport to/from Sixth Avenue MRT
• Duty meals
• 5-day work week

• Take overall responsibility for the daily operations and performance of the Windsor Shop
• Lead sales initiatives and drive revenue growth through strategic merchandising, promotions, and upselling
• Supervise and guide retail staff to achieve sales targets and maintain service excellence
• Ensure high standards of product presentation, visual merchandising and shop display consistency
• Oversee verification of quality, quantity and pricing of incoming merchandise
• Ensure accurate and timely recording of all inventory movements (receipts, transfers, sales, loans, disposals, etc.)
• Review and submit daily sales reports to the Finance Department
• Prepare and reconcile monthly inventory summaries to facilitate stock take exercises
• Monitor stock levels and recommend replenishment to optimise inventory turnover
• Uphold and enhance the overall customer service experience for members and guests

• Minimum 5 years of relevant retail experience, preferably in hospitality, club or premium retail environments
• Prior supervisory or team leadership experience preferred
• Strong sales acumen with a proven track record of driving performance
• Good understanding of retail operations, inventory management and reporting processes
• Excellent interpersonal, communication and organisational skills
• Fluent spoken English
• Able to work weekends and public holidays

• Ensure the smooth day-to-day operations of the Reception counter in accordance with the Club's SOPs and service standards.
• Attend to members' enquiries and provide accurate information in a professional and timely manner.
• Handle members' feedback and coordinate with the relevant departments to ensure prompt follow-up and resolution.
• Assist members with dining reservations, event bookings and general Club enquiries.
• Perform administrative duties, including maintaining and updating members' records, and processing absent membership and reinstatement applications.
• Coordinate the monthly New Members' Cocktail Reception.
• Build rapport with members and promote the Club's programmes, activities and events to encourage participation.
• Perform any other duties as assigned.

• Diploma in Hospitality Management or a related discipline.
• Minimum 2 years' relevant experience in a front office, reception, customer service or hospitality environment.
• Customer-oriented with a pleasant personality and a meticulous approach to work.
• Experience interacting with expatriates or members in a club or hospitality environment will be an advantage.
• Good communication and interpersonal skills.
• Excellent command of spoken and written English.
• Able to work rotating shifts, weekends and public holidays.