Mission

To be the leading International Club in Singapore, exceeding the expectations of our Members and their Families.

Vision

Exceptional and innovative service creating magical experiences that connect to the brand.

Core Values

The Club’s Six Core Values are:

 We possess a positive attitude, always striving to exceed Members’ expectations
 We are service professionals and we display a sense of passion in our work
 We take pride in our personal appearance, language and behaviour, and are responsible for conveying a professional image of the Club

 We are original and flexible in creating value and growth

 We treat every Member as a VIP and provide the finest personal service
 We satisfy Members’ needs by responding to their expressed and unexpressed needs
 We provide unique, memorable and personal experiences for our Members

 We work harmoniously as a team to achieve the Club’s goals and objectives
 We value, promote and support a diverse yet unified workforce
 We share resources and contribute to the success of each other

 We own every Member’s problem as we receive them and resolve it to the Member’s satisfaction
 We are responsible for creating a safe, secure and accident free environment for all Members and employees
 We protect and care for the Club’s property and assets

 We treat every employee and Member as a valued guest in the Club at all times
 We duly reward and recognise employees for meaningful contributions made to the Club