The British Club Way

The British Club Way - 3 Steps of Service

WARM WELCOME

  • Address all Members by name
  • Opening doors, helping Members with their prams, etc.
  • Sincere greetings

MAGIC MOMENTS

Creating a compelling moment by:

  • Exceeding Members' expectations
  • Going the extra mile

FOND FAREWELL

  • Satisfied and happy Members become loyal Members
  • Create lasting impressions

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